Shipping/Returns

Orders are processed in 2-4 business days (Monday through Friday, excluding holidays). You will be notified once your order has shipped. Transit time will depend on the shipping method selected at checkout. All shipping charges are flat rate - your entire order ships for one low price!

Making sure your order is packaged with care and shipped quickly is always our priority. To ensure that orders arrive without any delays or mistakes, we are not able to combine orders once they are submitted.

     

    • Canada Simple Shipped (available when ordering only 1 product)
      • $3.00 CAD
      • Estimated 3-5 shipping days (after 2-4 business day processing)
      • DOES NOT include tracking number and insurance in case your package is lost or damaged

     

    • Canada Priority Mail:
      • $10.00 CAD
      • Estimated 1-3 days (after 3-5 business day processing)
      • Includes racking number and insurance in case your package is lost or damaged

     

      • International:
        • USA: $10
        • Everywhere else: $23.95
        • Estimated 1-3 weeks (after 3-5 business day processing)
        • Import duties, taxes, and VAT is not included. This is the responsibility of the customer and may be charged upon delivery based on each country's policies.

       

      • Wholesale:
        • Please allow up to 3 weeks for processing
        • Shipping charges will be invoiced after order is placed

       

      Finity is not responsible for shipping delays, damage, or loss. We recommend selecting a priority mail upgrade at checkout to protect your package in case of an unfortunate circumstance.

      If a package is returned to us due to the address being entered incorrectly at checkout, we will contact you for another address and additional shipping fees. 

       

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      We accept cancellations within 24 hours, as long as your order has not already shipped. Please contact us with your order number to start that process.

      Due to the nature of our products, we are unable to accept returns or exchanges. However, please contact us if you aren't 100% satisfied - we'd love to help.